Welcome to Nike Sportwear Sales! We’ve compiled answers to the most common questions about our premium sportswear, shipping, payments, and more. Can’t find what you’re looking for? Contact our friendly team at [email protected].
About Our Products
What types of sportswear do you offer?
We specialize in premium performance sportswear including:
- Hoodies & sweatshirts
- Shirts & tanks
- Shorts & swimwear
- Sweatpants & joggers
Are your products authentic Nike/Adidas/Puma items?
Yes! We only source directly from authorized distributors to ensure 100% authentic premium sportswear from top brands.
How do I choose the right size?
Each product page includes detailed size charts. For performance fit, we recommend sizing up if you prefer a looser feel, especially for hoodies and joggers.
Ordering & Payments
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption and never store your full payment details on our servers.
Do you offer discounts for bulk orders?
For orders over 10 items, please contact us at [email protected] for special pricing.
Shipping & Delivery
Where do you ship?
We offer fast global delivery to most countries (excluding some remote areas in Asia). During checkout, simply enter your address to confirm availability.
What are my shipping options?
Standard Shipping ($12.95): 10-15 business days via DHL/FedEx with full tracking
Free Shipping: 15-25 business days via EMS for orders over $50
All orders process within 1-2 business days before shipping.How can I track my order?
You’ll receive a tracking number via email once your order ships. For Standard Shipping, use the carrier’s website for real-time updates.
What if my package is delayed?
While rare, delays can occur with international shipping. If your package exceeds the estimated delivery window, contact us with your order number for assistance.
Returns & Exchanges
What’s your return policy?
We offer hassle-free returns within 15 days of delivery. Items must be unworn, with tags attached, and in original packaging.
How do I initiate a return?
Email [email protected] with your order number and reason for return. We’ll provide prepaid return instructions if eligible.
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive your return. The timing depends on your bank’s processing period.
Customer Support
How can I contact customer service?
Email us anytime at [email protected]. We typically respond within 24 hours on business days.
What are your business hours?
Our US-based team is available Monday-Friday, 9AM-5PM EST.
Where is your company located?
Our headquarters and warehouse are at:
1924 Poe Road, Rowland, US 28383
1924 Poe Road, Rowland, US 28383
Still have questions? Our team is ready to help you with your premium sportswear needs. Contact us today!
